How To Report a Crime in Colombia

Colombia, with its rich blend of cultures and strong communities, is deeply committed to upholding safety and justice. Filing a police report, known as a denuncia, is not just an administrative task—it’s a fundamental part of our collective effort to ensure law and order. It’s how we safeguard our neighborhoods, protect our rights, and guarantee that fairness prevails.

A “denuncia” isn’t just a simple form but is a crucial means by which you communicate to the police about an incident. It serves as your voice to report what happened, providing essential information that helps law enforcement understand the situation better.

Whether you’ve personally experienced a crime or witnessed one, understanding how to file a police report is essential to our civic duty. Let’s explore the importance of a police report and the process of filing one in Colombia.

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The Importance of a Police Report (Denuncia)

A denuncia, often referred to as a police report, serves as a vital instrument in society. It holds a significant role in ensuring safety, fairness, and accountability. By understanding its significance, you can appreciate why filing a denuncia is more than just a civic duty and a means of actively contributing to a safer society.


A denuncia, also known as a police report, serves as an official record of an incident, offering a thorough account of what occurred. It includes essential details such as the time, location, and event description.

The official record plays a crucial role in ensuring that the facts of an incident are accurately documented. It is a comprehensive source of information, allowing law enforcement to have a clear starting point when they begin their investigation. With the denuncia in hand, they can effectively gather evidence, identify potential suspects, and organize the sequence of events.

The denuncia is a vital tool that guides law enforcement through understanding and responding to an incident. Its accuracy and detail are pivotal in assisting the authorities in pursuing justice. Investigating and addressing incidents would be much easier and more effective with this valuable documentation.

Protecting Your Rights

When a denuncia is submitted, it effectively communicates your serious concern about the situation and your commitment to finding a resolution. Regardless of whether you were directly impacted by the incident or served as a witness, filing a denuncia serves as your method for ensuring that your grievances are acknowledged and that the law is firmly on your side.

Preventing Future Incidents

You actively enhance your community’s safety by reporting incidents through denuncias. When law enforcement becomes aware of criminal activities through these reports, they gain valuable insights that enable them to take proactive measures to prevent similar incidents from occurring in the future.

When to File a Police Report

Understanding when to file a police report, or denuncia, is essential for ensuring that incidents are appropriately addressed and justice is upheld. Here’s a closer look at various situations in which it’s appropriate to file a denuncia:


Witness to a Crime:

Even if you’re not directly involved, it’s advisable to file a denuncia if you witness a crime. Your information can be precious in helping law enforcement solve the case and ensure justice is served.


Property Damage:

If your property suffers vandalism or damage due to criminal acts, like graffiti or burglary, filing a denuncia is essential. This documentation is crucial for insurance claims and law enforcement to investigate the incident.


Lost or Stolen Documents

If essential identification documents, such as ID cards or passports, are lost or stolen, filing a denuncia is a responsible action. This helps prevent potential misuse and identity theft.


Criminal Offenses:

If you become a victim of a crime, such as theft, assault, fraud, or any other unlawful activity, it’s essential to file a denuncia. This step initiates legal procedures, enabling law enforcement to investigate and take the necessary actions.


Domestic Violence

In cases of domestic violence within family or intimate relationships, where you or someone you know faces abuse or threats, visit Comisarías de Familia (Family Commissioner’s Offices). These specialized offices are equipped to handle these sensitive situations and provide support.



In traffic accidents or incidents resulting in injuries or property damage, it’s often necessary to file a denuncia. This documentation is vital for insurance claims and determining liability.


Threats or Harassment:

If you receive threats or face harassment, whether in person, over the phone, or online, filing a denuncia is a way to protect your safety and well-being. It provides a legal record of these incidents.


Suspicious Activities:

If you observe activities or behaviors that raise suspicion and may indicate criminal intent, reporting these to law enforcement through a denuncia is a responsible course of action. This allows them to investigate and take preventive measures as needed.

It’s worth noting that in some instances, such as minor offenses known as “querellable” crimes, you may need to file a criminal complaint directly with the Office of the Attorney General to initiate an investigation. In emergencies or situations requiring immediate police intervention, you can dial the appropriate emergency number for prompt assistance.

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The Process of Filing a Police Report

The process of filing a police report involves several essential steps, and here is a comprehensive guide to help you navigate it:

Determine the Jurisdiction

Determining the jurisdiction guides you to the relevant authorities responsible for that location. It streamlines the reporting process and ensures that your report reaches the appropriate authorities who can handle the case effectively.

Understanding the correct jurisdiction is essential for an efficient and prompt response to your report. In cases where jurisdiction is unclear, contacting the local authorities or the national emergency number can guide where to report the incident, ensuring it’s directed to the right place for action.

Get in Touch With the Office of the Attorney General

You can contact the office at the following numbers in Bogotá: 5702000, 018000919748, or dial 122 nationwide. This initial contact is essential to begin the process and obtain guidance on where and how to file the report.

Getting in touch with the office is crucial for commencing the reporting process. It provides valuable guidance on the appropriate channels for filing your report and the steps to follow.

Choose the Method of Filing

There are two primary methods for filing a police report

  • In-Person: You have the option to file the report in person. You can visit the nearest Unidad de Reacción Inmediata (URI) of the Colombian judicial authorities. This is the recommended method for formal and legally valid reports.
  • In Writing: Alternatively, you can file a written report. This can be done by the victim or a third party who knows about the incident. Ensure that the written report includes specific information such as the date, time, location, and a detailed description of the facts.

Obtain a Copy of the Police Report

Once you have filed a police report, requesting and obtaining a copy of this report is highly advisable. This document serves as critical evidence and documentation of the incident. It may be invaluable, particularly in legal proceedings or when dealing with insurance claims associated with the incident.


Specific Procedures for Different Crimes

In some instances, specific procedures are in place to ensure that the proper authorities are involved and that the unique aspects of each situation are addressed appropriately:

Domestic Violence

Domestic violence often occurs within family or intimate relationships, making it a highly sensitive matter. To address this, filing a report at Comisarías de Familia (Family Commissioner’s Offices) is recommended.

These offices specialize in handling domestic violence cases and are well-equipped to provide support and guidance. Reporting to Comisarías de Familia ensures that the incident is dealt with with the utmost care and consideration for all parties involved.

Legal Assistance

While reporting and addressing an incident, you may require legal assistance or guidance. Seeking help at Centros de Atención Penal Integral a Victimas (CAPIV) is a wise choice.

These centers are specifically designed to offer victims comprehensive legal aid and support. They can assist in navigating legal procedures, ensuring your rights are protected, and providing guidance on the best course of action.

Kidnapping or Hostage-Taking

Immediate action is crucial if you or someone you know becomes a victim of kidnapping or hostage-taking. These situations are complicated and require specialized intervention.

In such cases, it is essential to report the incident to GAULA, a specialized unit that addresses kidnapping and hostage situations. GAULA possesses the expertise and resources needed to respond swiftly and effectively, with the primary goal of ensuring the safe release of hostages and apprehending those responsible.

Language Considerations

When dealing with law enforcement and official authorities in Colombia, it’s essential to be aware that English may need to be more widely spoken or understood. Therefore, having a Spanish speaker accompany you during the reporting process is tremendously beneficial.

Final Thoughts

Understanding when and how to file a denuncia, along with specialized procedures for specific crimes, equips you with the tools to address various situations effectively. While language differences may exist, a Spanish speaker can facilitate communication.

By taking the steps discussed above, you actively contribute to the documentation of incidents, their investigation, and the betterment of a safer and more just Colombia. Your actions matter in upholding the values of fairness and security within our communities.

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